Orders processed by us and delivered to you can only be returned if the seal on the packaging of your order is unbroken and the order has not left the oversight of our rider or for valid reasons.
In particular, valid reasons include:
- The ordered products are broken or leaking
- There are production errors
- Wrong products have been delivered
Should such an event occur, please contact us at firstname.lastname@example.org or via our chat and we will take care of the return and subsequent replacement delivery as soon as possible.